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24X7 4HR ONSITE THREAT DEFENSE

24X7 4HR ONSITE THREAT DEFENSE

Cisco SMARTnet US ONLY 24X7 4HR ONSITE THREAT DEFENSE BU

CON-OSP-PXDMZCSA

CONOSPPXDMZCSA

Manufacturer: Cisco Systems, Inc
Manufacturer Part Number: CON-OSP-PXDMZCSA
Manufacturer Website Address: www.cisco.com
Service Name: SMARTnet
Marketing Information: Cisco Technical Support Services such as Cisco SMARTnet Onsite support help enable improved productivity and can increase operational efficiency by complementing your in-house resources with world-class networking expertise. It can maximize availability and minimize risks for systems running mission-critical applications.
Product Type: Service
Service Type: Maintenance - Parts and labor - Physical Service
Service Details: Software support includes maintenance, minor and major updates for your licensed feature set, Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff, The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution, Advance replacement parts, with a field engineer, are delivered within 4 hours of determining that part replacement is required
Service Availability: 24 Hours/Day x 7 Days/Week
Response Time: 4 Hour(s)
Service Duration: 1 Year(s)
Product Support: PIX515E-DMZ-CSA-K9: Cisco Threat Defense Bundle PIX 515E-R-DMZ, CSA, VMS Basic
Standard Warranty: Not Applicable

Manufacturer: Cisco Systems, Inc
Manufacturer Part Number: CON-OSP-PXDMZCSA
Manufacturer Website Address: www.cisco.com
Service Name: SMARTnet
Marketing Information: Cisco Technical Support Services such as Cisco SMARTnet Onsite support help enable improved productivity and can increase operational efficiency by complementing your in-house resources with world-class networking expertise. It can maximize availability and minimize risks for systems running mission-critical applications.
Product Type: Service

Service Information
Service Type: Maintenance - Parts and labor - Physical Service
Service Description: 24x7x4
Service Details: Software support includes maintenance, minor and major updates for your licensed feature set
Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution
Advance replacement parts, with a field engineer, are delivered within 4 hours of determining that part replacement is required

Provided Support: New Releases Update
Web Knowledge Base Access
Phone Support
E-mail Support
Parts & Labour

Service Availability: 24 Hours/Day x 7 Days/Week
Response Time: 4 Hour(s)
Service Location: On-site
Service Duration: 1 Year(s)
Product Support: PIX515E-DMZ-CSA-K9: Cisco Threat Defense Bundle PIX 515E-R-DMZ, CSA, VMS Basic

Region Availability: Service is available only if your distance from a parts depot or authorized Cisco service location is within:
100 driving miles in the United States
120 driving kilometers in Europe and Canada
75 driving kilometers in Australia, New Zealand, and select countries in Latin America and Asia
Note: Domestic resellers purchasing for International locations will be subject to an additional fee


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